Privacy protection

Responsible for data processing is:
Bijouteria GmbH
Schlossgasse 9
Zurich
Switzerland

info@bijouteria.ch

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our websites without giving any personal information. Whenever you call up a website, the web server automatically stores only a so-called server log file, which z.B. contains the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting
The services for hosting and presentation of the website are partly provided by our service providers within the scope of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Our service providers use servers in the following countries for which the European Commission has established by decision an adequate level of data protection: Switzerland
2. Data processing for contract processing, establishing contact and for opening a customer account
We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract, for the processing of your contact or for the opening of a customer account and you cannot complete the order and/or the opening of an account or send the contact without their indication. Which data is collected can be seen from the respective input forms.

We use the data you provide us with for contract processing and processing of your enquiries in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO. You will find further information on the processing of your data, in particular on the transfer of data to our service providers for the purpose of order, payment and shipping processing, in the following sections of this privacy policy. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and after expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy statement or by using a function in the customer account that is provided for this purpose.
3. Data processing for the purpose of dispatch processing
For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 S. 1 lit. b DSGVO , we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
4. Data processing for payment processing
We process your data for the purpose of payment processing. This is for the purpose of fulfilling the contract in accordance with Art. 6 para. 1 S. 1 lit. b DSGVO.

4.1 Data processing for the purpose of fraud prevention and optimisation of our payment processes
If necessary, we give our service providers further data which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of contested payments, support of accounting). In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO , this serves to safeguard our predominant legitimate interests in our protection against fraud or in efficient payment management.

4.2 Credit assessment
If we make advance payments, z.B. when purchasing on account, we obtain identity and credit information from specialised service companies (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to:

CRIF AG
Hagenholzstrasse 81
8050 Zurich
Switzerland

This serves to safeguard our predominant legitimate interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO to assess the creditworthiness and willingness to pay of our potential customers in the run-up to the conclusion of the contract and thus to avoid defaults on purchase prices, and is necessary for the conclusion of the contract in accordance with Art. 22 Para. 2 lit. a DSGVO. Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account in this context. You have the opportunity to express your point of view and to challenge the decision by contacting the contact person described in this privacy policy. After the contract has been fully executed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

4.3 Involvement of collection service providers
We will pass on your data to a commissioned collection service provider if our claim for payment has not been settled despite previous reminders. In this case, the debt will be collected directly by the collection service provider. This serves the fulfilment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO as well as the safeguarding of our predominant legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.
5. Advertising by e-mail
5.1 e-mail newsletter with registration
If you register for our newsletter, we will use the data required for this purpose or data provided separately by you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO . You can unsubscribe from the newsletter at any time and can either be done by sending a message to the contact option described in this privacy policy or by using a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients unless you have expressly consented to further use of your data or we reserve the right to use your data in ways that are legally permitted and about which we inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your interaction with our newsletter by measuring, storing and evaluating opening rates and click-through rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data".

* the page from which the page was requested (so-called referrer URL),
* the date and time of the request,
* the description of the type of web browser used,
* the IP address of the requesting computer,
* the e-mail address,
* the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, it is possible to unsubscribe from the newsletter at any time - as previously described.

The information will be stored as long as you have subscribed to the newsletter.


5.2 Newsletter dispatch
The newsletter may also be dispatched by our service providers within the scope of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located in the following countries: USA No adequacy finding by the European Commission has been made for these countries. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Commission Our service providers are certified under the Swiss-U.S. Privacy Shield. For companies certified under the Swiss-U.S. Privacy Shield, an adequate level of data protection is established on the basis of the agreements between USA and Switzerland.

5.3 Dispatch of evaluation requests by e-mail
If you have given us your express consent to do so during or after placing your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO , we will use your e-mail address to request an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the evaluation request.

The evaluation requests may also be sent by our service providers within the scope of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
6. Cookies and other technologies
6.1 General information
To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. B. shopping cart function). These technologies are used to collect and process IP address, time of visit, device and browser information as well as information on your use of our website (e.g. B. information on the content of the shopping basket). In the context of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

In addition, we use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO , you can revoke your consent at any time by sending a message to the contact option described in the Privacy Policy. If you do not accept cookies, the functionality of our website may be limited.
7. Use of cookies and other technologies for web analytics and advertising purposes
Insofar as you have given your consent in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO , we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the discontinuation of the purpose and the end of our use of the respective technology. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information including the basis of our cooperation with the individual providers can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google Services
We use the following technologies provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transferred to a Google server LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for USA . Our service providers are certified under the Swiss-U.S. Privacy Shield. For companies certified under the Swiss-U.S.-Privacy Shield, an appropriate level of data protection is established on the basis of the agreements between USA and Switzerland. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 DSGVO. Further information on data processing by Google can be found in Google's data protection information.

Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. The data processing is based on an agreement on order processing by Google.


7.2 Other providers of web analysis and online marketing services
Through our advertising partner Connects GmbH, Theilerstrasse 7, 6300 Zug, Switzerland ("Connects"), we promote this website in search results as well as on the websites of third parties. When you visit our website, a retargeting cookie is automatically set by Connects or its partners, which enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The data processing is based on an agreement between jointly responsible persons according to art. 26 DSGVO. ​​​​​​​ We determine the parameters of each advertising campaign, for the exact implementation (e.g. B. the decision on the placement of each advertisement) Connects is responsible. The data automatically collected by Connects (IP address, time of the visit, device and browser information as well as information on your use of our website) will be merged with information from other sources by Connects if necessary and transmitted to Connects advertising partners.
8. Integration of the Trusted Shop Trustbadge
Trusted Shops widgets (e.g. Trusted Shops Trustbadge) are integrated on this website to display Trusted Shops services (e.g. B. seal of approval, collected ratings) and to offer Trusted Shops products to buyers after they have placed an order.

This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) S. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with which we are jointly responsible under data protection law in accordance with Art. 26 DSGVO . Within the scope of this data protection notice, we inform you in the following about the essential contents of the contract according to Art. 26 Para. 2 DSGVO. In the context of the joint responsibility existing between us and Trusted Shops AG, please contact Trusted Shops AG, whose contact details can be found here, if you have any data protection questions or wish to assert your rights. Further information on data protection can be found in the following link here. Independently of this, you can also always contact us using the contact option described in this privacy policy. Your inquiry will then be forwarded to the other responsible party, if necessary, for a response.

8.1 Data processing when integrating The Trustbadge/other widgets The Trustbadge is provided as part of a joint responsibility by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. Further information on the data protection of Trusted Shops AG can be found here. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion After order completion, your e-mail address, which is hashed by cryptological one-way function, is transmitted to Trusted Shops AG. The legal basis is Art. 6 para. 1 S. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops AG and is therefore necessary for the fulfillment of our and Trusted Shops overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with Art. 6 para. 1 S. 1 lit. f DSGVO . If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops AG. If you do not register, all transmitted data is automatically deleted by Trusted Shops AG and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f DSGVO for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of USA by standard data protection clauses and further contractual measures, and in the case of Israel by an adequacy decision.
9. social media
Our online presence on Facebook, Instagram, Youtube, Pinterest If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO , your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used to place z.B. advertisements within and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. Detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights and settings options for the protection of your privacy can be found in the provider's data protection information linked below. Should you nevertheless require assistance in this regard, please contact us.

Facebook is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Our service providers are certified under the Swiss-U.S. Privacy Shield. For companies certified under the Swiss-U.S.-Privacy Shield, an appropriate level of data protection is determined on the basis of the agreements between USA and Switzerland. Data processing in connection with visits to a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. . Further information (information on Insights data) can be found here.

Instagram is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Our service providers are certified under the Swiss-U.S. Privacy Shield. For companies certified under the Swiss-U.S.-Privacy Shield, an appropriate level of data protection is determined on the basis of the agreements between USA and Switzerland. Data processing in the context of visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy finding for USA by the European Commission. Our cooperation is based on standard data protection clauses of the European Commission.

Pinterest is a service provided by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ('Pinterest'). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to and stored on a server of Pinterest, Inc, 505 Brannan St., San Francisco, CA 94107, USA Our service providers are certified under the Swiss-U.S. Privacy Shield. For companies certified under the Swiss-U.S.-Privacy Shield, an appropriate level of data protection is determined on the basis of the agreements between USA and Switzerland.
10. Contact details and your rights
As a data subject, you have the following rights:
  • in accordance with article 15 DSGVO , the right to request information about your personal data processed by us to the extent specified therein;

  • in accordance with Art. 16 DSGVO , the right to request without delay the correction of incorrect or incomplete personal data held by us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing is not possible.
    • to exercise the right to freedom of expression and information; to fulfil a legal obligation;
    • for reasons of public interest; or
    • is necessary for the assertion, exercise or defence of legal claims;

  • according to art. 18 DSGVO the right to request the limitation of the processing of your personal data, as far as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you refuse to authorise its deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims; or
    • you have lodged an objection to the processing in accordance with Art. 21 DSGVO
  • in accordance with art. 20 DSGVO , the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be communicated to another responsible party;

  • pursuant to art. 77 DSGVO , the right to complain to a supervisory authority. As a general rule, you may contact the supervisory authority of your usual place of residence or workplace or our registered office for this purpose.


If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.
Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests which are predominant in the context of weighing up interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

Once you have exercised your right of objection, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate reasons for processing which outweigh your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

In this case we will not process your personal data further for this purpose.
Effective from 09.05.2023
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